Measure the water loss
If it is safe for the pool and equipment, run a 24-hour bucket test and write down the pool drop and bucket drop separately.
Services
Pool, spa, and water-feature leak services for the Phoenix Valley
Every pool is different. Echo chooses testing based on the system, symptoms, and findings instead of promising that every method is used on every pool.
Pool Leak Detection
Professional pool leak detection for Phoenix-area homeowners, builders, pool service companies, and property managers.
Learn morePool Leak Repair
Leak-related pool plumbing, skimmer, fitting, underground line, and structural repair after the source is diagnosed.
Learn moreSpa Leak Detection
Leak testing for attached spas, standalone spas, spillways, jet plumbing, fittings, and related water-loss issues.
Learn moreFountains and Water Features
Leak detection and leak-related repair options for small fountains, waterfalls, and pool-connected water features.
Learn morePressure Testing
Pool plumbing pressure testing to isolate return, suction, spa, cleaner, water-feature, and equipment lines.
Learn moreUnderground Plumbing
Locate buried pool plumbing failures with pressure testing, acoustic equipment, and tracer-gas methods when appropriate.
Learn morePool Structural Leak Repairs
Leak-focused diagnosis and repair options for pool shell cracks, fittings, light niches, skimmers, and penetrations.
Learn moreFind the right starting point
Match the symptom to the next useful page
These patterns guide where testing may begin. They do not prove the exact leak location, but they help homeowners choose the most relevant Echo service page before requesting help.
Pool drops more when the pump runs
A running-system pattern can move return-side plumbing, pressure-side lines, valves, or water features higher in the testing order.
Review Pressure testingSpa drops faster than the pool
Attached spas need their own isolation because jets, spillways, fittings, and valves can behave differently than the main pool.
Review Spa leak detectionWet soil or deck appears near a plumbing path
Pressure testing, acoustic listening, and tracer methods may help narrow a buried-line concern before repair access is planned.
Review Underground plumbingThe water level settles near a light, skimmer, fitting, or crack
Dye testing and visual inspection help separate shell, fitting, skimmer, and structural concerns from other possible sources.
Review Shell and fitting diagnosisMethod
Observe, test, isolate, locate, confirm
Each step narrows the possibilities so repair decisions are based on evidence from the pool and plumbing system.
- 01
Observe
Review symptoms, water-loss pattern, pool configuration, equipment, and visible conditions.
- 02
Test
Use dye, pressure, acoustic, and other methods where they fit the findings.
- 03
Isolate
Separate shell, fitting, plumbing, spa, equipment, and water-feature possibilities.
- 04
Locate
Narrow the likely source before excavation or repair access.
- 05
Confirm
Verify the finding as conditions allow and explain any limitations.
- 06
Recommend
Give practical repair direction after diagnosis.
Before the visit
Useful details to have ready
Good notes help Echo choose the right tests sooner. They do not need to be perfect, and they should never put the pool finish, pump, or anyone's safety at risk.
Use the evaporation checkerNote how the system was running
Record whether the pump, spa, spillway, water features, heater, or autofill were on during the measurement period.
Photograph visible clues
Take pictures of wet soil, deck cracks, loose fittings, air in the pump basket, equipment moisture, and the water level where loss slows.
Keep recent changes clear
List recent repairs, resurfacing, storms, backwashing, draining, refilling, or plumbing work so the appointment starts with useful context.