Measure the water loss
If it is safe for the pool and equipment, run a 24-hour bucket test and write down the pool drop and bucket drop separately.
Fountains, waterfalls, raised walls, and pool-connected water features add plumbing, joints, penetrations, and exposed moving water. Echo tests the feature as its own system, identifies likely leak points, and explains practical repair options.
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Symptoms
Before the visit
Good notes help Echo choose the right tests sooner. They do not need to be perfect, and they should never put the pool finish, pump, or anyone's safety at risk.
Use the evaporation checkerIf it is safe for the pool and equipment, run a 24-hour bucket test and write down the pool drop and bucket drop separately.
Record whether the pump, spa, spillway, water features, heater, or autofill were on during the measurement period.
Take pictures of wet soil, deck cracks, loose fittings, air in the pump basket, equipment moisture, and the water level where loss slows.
List recent repairs, resurfacing, storms, backwashing, draining, refilling, or plumbing work so the appointment starts with useful context.
Yes. Echo checks pool-connected waterfalls, raised walls, spillways, small fountains, and their accessible plumbing and penetrations.
When a leaking joint is confirmed and the repair is within scope, Echo can explain sealing or repair options. Larger waterproofing or structural conditions may need specialized work.