Measure the water loss
If it is safe for the pool and equipment, run a 24-hour bucket test and write down the pool drop and bucket drop separately.
Pool Structural Leak Diagnosis and Repair
Not every crack leaks, and not every leak is structural. Echo tests shell penetrations and visible defects so leak-related repair work is aimed at the actual source instead of the most obvious mark in the plaster.
Licensed, bonded, and insured · ROC 324829
Symptoms
Problems this service helps solve
- Visible shell, step, tile-line, or deck cracking appears with water loss.
- Dye is drawn into a crack, fitting, or light niche.
- Water loss slows or stops at a specific level.
- The pool has recently shifted, settled, or been resurfaced.
What Echo tests
- Visual inspection of shell, tile, fittings, skimmers, and lights.
- Dye testing around suspected cracks and penetrations.
- Level-loss pattern review.
- Plumbing tests when a shell issue is not supported.
What to expect
- The diagnosis separates cosmetic cracking from active water movement.
- Repair recommendations depend on crack type, location, and pool finish.
- Specialty structural conditions may require a dedicated repair contractor.
What the test can and cannot determine
- Structural evaluation is not the same as engineering design.
- Some shell repairs require draining, surface prep, or specialty materials.
Relevant service areas
Before the visit
Useful details to have ready
Good notes help Echo choose the right tests sooner. They do not need to be perfect, and they should never put the pool finish, pump, or anyone's safety at risk.
Use the evaporation checkerNote how the system was running
Record whether the pump, spa, spillway, water features, heater, or autofill were on during the measurement period.
Photograph visible clues
Take pictures of wet soil, deck cracks, loose fittings, air in the pump basket, equipment moisture, and the water level where loss slows.
Keep recent changes clear
List recent repairs, resurfacing, storms, backwashing, draining, refilling, or plumbing work so the appointment starts with useful context.
Common questions
Does every crack mean the pool is leaking?
No. Cracks need to be tested. Dye movement, water-level behavior, and related symptoms help determine whether the crack is active.