Measure the water loss
If it is safe for the pool and equipment, run a 24-hour bucket test and write down the pool drop and bucket drop separately.
Underground pool plumbing leaks often look exactly like evaporation from the surface. Echo uses isolation, pressure testing, listening equipment, and targeted locating methods to reduce unnecessary digging.
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Symptoms
Before the visit
Good notes help Echo choose the right tests sooner. They do not need to be perfect, and they should never put the pool finish, pump, or anyone's safety at risk.
Use the evaporation checkerIf it is safe for the pool and equipment, run a 24-hour bucket test and write down the pool drop and bucket drop separately.
Record whether the pump, spa, spillway, water features, heater, or autofill were on during the measurement period.
Take pictures of wet soil, deck cracks, loose fittings, air in the pump basket, equipment moisture, and the water level where loss slows.
List recent repairs, resurfacing, storms, backwashing, draining, refilling, or plumbing work so the appointment starts with useful context.
Testing and locating can often narrow the area before any digging. Excavation is still required to physically repair an underground pipe.