Measure the water loss
If it is safe for the pool and equipment, run a 24-hour bucket test and write down the pool drop and bucket drop separately.
Spa systems add plumbing complexity, heat, jets, air controls, spillways, and fittings that can mask the real source of water loss. Echo isolates the spa from the pool where possible and tests the areas most likely to fail.
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Symptoms
Before the visit
Good notes help Echo choose the right tests sooner. They do not need to be perfect, and they should never put the pool finish, pump, or anyone's safety at risk.
Use the evaporation checkerIf it is safe for the pool and equipment, run a 24-hour bucket test and write down the pool drop and bucket drop separately.
Record whether the pump, spa, spillway, water features, heater, or autofill were on during the measurement period.
Take pictures of wet soil, deck cracks, loose fittings, air in the pump basket, equipment moisture, and the water level where loss slows.
List recent repairs, resurfacing, storms, backwashing, draining, refilling, or plumbing work so the appointment starts with useful context.
Yes. Water shared between an attached spa and pool can make the source confusing until the spa is isolated and tested.
Yes, when the findings support it. Pressure testing can help isolate hidden leaks in jet, suction, return, and other spa plumbing lines.